SUPPLY CHAIN MANAGEMENT AND REVERSE LOGISTICS (An Overview and Review for Future Research Direction)

Rp 63.000,-
iIlyas Masudin
Teknik
978-979-796-222-7
2017
173
pertama
16 cm x 23 cm
370

Daftar isi

Acknowledgements ...................................................... iv
Preface............................................................................ v
Contents......................................................................... vii
List of Table.................................................................... ix
List of Figure.................................................................. xi
Supply Chain Management: An Overview.................. 1
Introduction .......................................................................... 1
Customer Relationship Management ................................. 5
Customer Service Management .......................................... 8
Demand Management ........................................................ 10
Order Fulfilment ................................................................... 13
Manufacturing Management Flow..................................... 14
Supplier Relationship Management ................................... 19
Product Development and Commercialization .................. 32
Return Management ........................................................... 23
Supply Chain Management Elements ......................... 27
Introduction .......................................................................... 27
Supply Chain Planning ......................................................... 29
Supply Chain Execution ....................................................... 31
Supply Chain Coordination ................................................. 33
Supply Chain Collaboration ................................................. 41
Degree of SC Collaboration ................................................. 45
Contents
viii SUPPLY CHAIN MANAGEMENT AND REVERSE LOGISTICS
(An Overview and Review for Future Research Direction)
Green Supply Chain Management............................... 49
Definition .............................................................................. 49
Green Procurement .............................................................. 51
Green manufacturing .......................................................... 57
Green Distribution and Out-Bound Logistics ..................... 60
Green Marketing .................................................................. 64
The Practices of Green Supply Chain .................................. 66
Reverse Logistics ........................................................... 71
Introduction .......................................................................... 71
Revenue from Reverse Logistics .......................................... 74
Key Process of Reverse Logistics .......................................... 80
Returned-Product Acquisition ............................................. 83
Recycling Network ............................................................... 86
Remanufacture Network ..................................................... 88
Reuse Network ..................................................................... 92
Implications of Reverse Logistics ......................................... 94
Methods and Approaches in Reverse Logistics .................. 96
Reverse Logistics Drivers ...................................................... 100
References...................................................................... 105
Glossary.......................................................................... 147
Index ............................................................................... 153